“We have been using Pronto here at STAC since 2010…and that was after unfavorable experiences with several companies.
We have been pleased with the friendly and knowledgeable techs, timely service, pleasant and professional office staff, and Brendan’s personal commitment to top notch service, many times disrupting his night and weekends. Brendan truly cares about his customers….something very hard to find anymore.
We value vendors that are as committed as we are to quality, and feel fortunate to have Pronto as a service provider.
Thank you to Brendan, and the entire Pronto Team.”
Patrick Lambert
Director of Facilities and Construction
St. Thomas Aquinas College
“Brendan and his team are very result oriented and driven. They are trained and have through knowledge of their business. The team is respectful to our work environment. They are very punctual and work around our schedule. Their dependability allows me one less thing to worry about.”
Diane Jadoonauth
Director of Nutrition Services
Morrison Associates
“I am personally recommending Brendan Mirque and his company Pronto Facility Services. I have enjoyed a working relationship with Brendan for the past sixteen years. The company that I am employed by has used his company for general kitchen equipment maintenance and repairs for many more decades than that and in multiple managed properties. I have worked with a number of other service providers in the past twenty five years. Of all the providers that I have contracted I have found Brendan and his staff to have the greatest level of business integrity and service reliability. I would recommend that any food service operator in the NY metropolitan area speak with him if you are looking for reliable and cost effective equipment maintenance.”
Fred Bourque
Senior General Manager
Sodexo on-site solutions
“Brendan is very service oriented and through his direction he assures our service needs are taken care of. He is very personable and is willing to resolve our problems including timely after hours emergency service. We have a long standing relationship/service contract with Pronto and I am very happy with his company.”
Jim Pitingolo
Compass Group
“Pronto is outstanding in every way. The techs are well trained, courteous and professional. The office staff is always a delight. Their preventive maintenance and service programs are the most robust in the industry. The fact that they don’t service restaurants and delis allow them to focus on large scale health systems like ours. If you want to be the best hospital in NYC, then you need the best vendors. Pronto is simply the best. Period.”
Bob Ashe
Senior Director of Food Operations
New York Presbyterian Healthcare System
“In October 2015, we hired Pronto to bring our pharmacy cleanroom into compliance. They worked in shifts for three days straight and lined multiple rooms with stainless steel and sealed every void. Their staff was hard working and professional. Thanks to them, we are now in compliance. Thank you, Pronto!”
